Returns & Exchanges
At Ashiyana Store, we want you to be completely satisfied with your home decor and furniture; if an item isn't the perfect fit, you can return it within 30 days of delivery. We ensure a seamless process to help you create the sanctuary you deserve with total peace of mind.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack the items in their original Ashiyana packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship Items Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned home goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing